Returns & Refunds Policy By purchasing from our store, you agree to the following terms regarding returns and refunds: No Returns on Most Items We do not accept returns on most items sold in our store. Customers are responsible for ensuring that the product meets their requirements before completing a purchase. If you are unsure about a product, we strongly advise contacting us for clarification before buying. Exceptions & Restocking Fees In certain cases, we may accept returns at our discretion, but this must be pre-approved by us in writing. If a return is accepted, a restocking fee may apply. The fee will be deducted from the refund amount and is determined based on the item’s condition and our processing costs. Faulty or Misdescribed Goods If an item is found to be faulty or not as described, you may be entitled to a repair, replacement, or refund in accordance with the Consumer Rights Act 2015. You must notify us within a reasonable timeframe and provide evidence of the issue. Exclusions Custom-made or special-order items are strictly non-returnable. Items that have been used, installed, or are not in their original packaging cannot be returned. How to Request a Return (If Applicable) Contact us at info@wizperformance.co.uk with your order number and reason for the return request. If approved, return instructions will be provided, and the item must be sent back in its original condition. This policy does not affect your statutory rights.